Accident Story - Locked Out for Hours

Accident Story - Locked Out for Hours

A customer called early in the morning for lockout service and our technician helped at once

It was one of the worst nights of my life! I work in a hospital and had an emergency which didn't go as well as we'd like it to. When my shift was over at 3, I just got my jacket, reached in the pocket for my car keys and drove back home. On my way, I realized that I had to get gas but I decided to just get some the following day. I was exhausted and just wanted to go to sleep. When I got home, I realized that my purse was missing. I keep everything in there – from my cell to the remote and home keys, not to mention some change and my credit cards. I couldn't go back either because the gas wouldn't be enough and I didn't even have my wallet to fill the tank on my way there. I couldn't knock on any neighbor's door at three thirty in the morning either so I just sat in my car.

I would have fallen asleep as I was so tired, if it wasn't for fear. I don't like dark as it is, let alone being locked out of the house at that hour. The only good thing was that I could stay in the car. When I saw the first neighbor leaving to go to work, I rushed and asked if I could use their phone. I couldn't be happier to see the Locksmith Romeoville van approaching my house within minutes.

The technician they sent was exactly what I needed at that hour: nice, calm and competent

He opened the home door locks, made me a duplicate key just as I asked him to and left me in peace just minutes later. The next day, I had a clear mind and realized how much help this guy offered me in the very early morning hours. I also realized the importance of keeping my cell with me and calling this locksmith company should such a thing happen again. I had just experienced a very surreal situation for my standards and I guess my fatigue made matters worse, but I will never forget how quickly this technician helped and how he understood my situation. So, I simply called back and thanked him once more and kept their number for future lock repair needs. 

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